Chief of Staff

San Francisco, CA

Full Time

Executive

WHAT WE NEED:

The Chief of Staff at TATCHA is a strategic partner and advisor to the CEO and CSuite, responsible for driving the execution of high-level strategic initiatives. This leader will enable and empower the organization’s leadership to realize the company’s vision, aligning resources and efforts to meet long-term goals. The Chief of Staff will play a pivotal role in shaping and guiding the strategic direction of the company, ensuring the CEO’s vision is translated into actionable plans and impactful outcomes, while driving the strategic growth of the brand and commercial success.

Key Responsibilites:

Strategic Leadership and Advisory

Serve as a trusted strategic advisor to the CEO and senior leadership team, providing high-level support on key business decisions and organizational priorities.
Drive the development and refinement of the long-term strategic vision, annual strategic plan, and fiscal-year/mid-range planning goals in collaboration with the CEO.
Partner with the CFO to oversee strategic budget management and forecasting, ensuring alignment with organizational priorities and resource optimization.
Develop and maintain a KPI Dashboard and performance metrics to provide strategic insights and drive informed decision-making.
Lead the creation of strategic communications for the CEO, collaborating with the communications team to ensure consistent and impactful messaging across all stakeholders.
Identify and evaluate new opportunities for brand growth and commercial success, providing strategic recommendations to the CEO and leadership team.
Explore white space market opportunities to expand the brand's reach and impact, identifying and working with key leaders to develop strategies for new opportunities.

Cross-Functional Strategic Leadership

Champion the CEO’s vision by leading and managing strategic, high-impact projects that span multiple departments and brand initiatives.
Oversee the multi-year planning process, ensuring alignment with the company’s strategic objectives and facilitating cross-functional collaboration.
Drive competitive analysis and market intelligence to inform strategic initiatives and maintain a competitive edge in the market.
Collaborate with marketing, sales, and product development teams to drive brand growth and commercial success, ensuring alignment with the overall strategic vision.
Lead enterprise solutions to enable the business model to scale, including organizational design and the implementation of systems and processes that support growth.
Develop relationships with key internal and external stakeholders to facilitate and drive critical projects, ensuring alignment and effective collaboration.

WHO YOU ARE:

A visionary thinker with the ability to quickly grasp complex concepts and translate them into strategic initiatives.
A person of impeccable character and judgment, trusted to handle confidential and sensitive information with discretion.
Passionate about the brand, the mission of the organization, and the future plans for growth alongside the leadership team.
Intellectually curious and a creative problem solver, capable of bringing innovative ideas and analytical rigor to strategic discussions.
A strategic leader who approaches challenges with flexibility, adaptability, and a focus on long-term impact.
Highly detail-oriented and able to manage multiple priorities under high-pressure circumstances.
Skilled at building and maintaining strong relationships across all levels of the organization, fostering a culture of collaboration and teamwork.
Energetic, enthusiastic, and dedicated, with a strong work ethic and a team-oriented mindset.

By emphasizing strategic leadership, high-level advisory responsibilities, enterprise solutions for scalability, and a focus on brand growth and commercial success, this description positions the Chief of Staff as a critical strategic partner in enabling TATCHA’s long-term success.

REQUIREMENTS:

Bachelor's Degree required, MBA a plus.
15+ yrs experience leading teams in a global, high growth organization with increasing levels of responsibility.
8-10 years of experience interfacing with and presenting to C-level executives.
Prior experience in management consulting, corporate strategy, or similar roles at a consumer-facing organization a plus
Strong relationship builder, communicator and collaborator with the ability to form deep and trusted relationships, across organizations, to achieve common goals.
Significant experience and understanding of business operations with strong strategic thinking and prioritization skills.
Exceptionally strong verbal and written communication skills. Ability to produce and edit persuasive business communications.
Experience managing multiple projects in a highly dynamic and fluid environment.

THE DETAILS:

The expected base salary range for this position is $180,000 to $190,000. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget.

This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.

Tatcha is an organization committed to diversity and inclusion to drive its business results and to create a better future every day for its diverse employees, global consumers, partners and communities. If you are an individual with a disability and need an accommodation in order to apply for a job listing, please contact us at [email protected].

Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities

Applicants and employees are protected from discrimination under Federal law. For more information, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Nondiscrimination Provision. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

#LI-BH1

Apply for this position

Required*

Apply with

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Do you now, or will you in the future require visa sponsorship to work in the United States?*

This position is based in San Francisco, California. We work a hybrid schedule, and are in the office 2 days per week. We require that employees live within a commutable distance as there may be additional days that you need to come into the office.

Based on these requirements, are you able to work our hybrid schedule?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application